Customer metric

Purchase frequency

Orders per identified customer in the period.

Updated 9 October 2026Open in Marginful

On this page

Orders per identified customer in the period.

Purchase frequency = Orders by identified customers ÷ Total customers

How it is calculated

  • Guest checkouts are left out of both sides.

Reading it

  • Format: Number with decimals.
  • Higher is better (an increase is shown in green).

Where it appears

  • Overview and Dashboards — add it from the metric picker (Customers group).
  • Period totals only. It is not shown on daily sparkline points.

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Purchase frequency · Marginful Docs